Agincourt Community Services Association is expanding its Drop-in/Hot Lunch program for homeless and marginally housed individuals and requires a full-time program worker responsible for the ongoing development, functioning and delivery of the program the Homeless Drop-in. The Program Worker will ensure the provision of appropriate services to enhance the quality of life and personal wellness of individuals who access the drop-in programs. This highly qualified individual will be responsible for providing a welcoming, anti-bias, anti-oppressive environment for clients accessing the agencies services. THIS POSITION INVOLVES WEEKENDS, EVENINGS, AND SCHEDULED STATUTORY HOLIDAYS.

Responsibilities:

• Work as a part of a team to deliver Drop-in/Hot Lunch programs

• Assist clients with accessing basic needs such as food, clothing, transportation, showers, and lockers for storage personal belongings and others

• Facilitating client involvement in the development of the Drop-in community program planning, development and capacity building

• Work with Community Coordinator to recruit external volunteers and train Drop-in volunteers

• Train and work directly with kitchen participant-volunteers in all aspects of the program

• Foster a safe, caring and supportive community environment

• Provide skills development opportunities for Drop-in participants through the scheduling of educational workshops, activities and other learning opportunities

• Provide supportive counseling and case management for clients and link participants to relevant social supports

• Prepare action plans and tools to measure the impact of the program and complete an annual evaluation of the program

• Liaise with various agency departments to improve access to nutritious food and information

• Provide Harm Reduction material and services

• Attend agency and drop-in related meetings

• Establish and maintain positive relations with the community, clients, partners and neighbours

• Keep accurate statistics for reporting to agency funders

• Assist with the completion of quarterly, interim and final reports to the City of Toronto

Qualifications:

• College diploma/university degree in an appropriate discipline or equivalent experience

• Front line experience in a community based agency

• Demonstrated experience working with and sensitivity to those who experience poverty/discrimination

• Knowledge and experience working with individuals experiencing mental health and substance use issues.

• Demonstrated conflict resolution and group facilitation skills

• Patient, organized, reliable, dependable and proactive

• Knowledge of local community resources, social support systems, housing, and eviction prevention

• Knowledge and practice of Harm Reduction principals

• Good communication skills

• Case management experience

• Experience in safe food handling

• Basic computer skills

• Ability to speak a second language an asset

• CANDIDATE MUST BE ABLE TO WORK ROLLING SHIFTS, EVENINGS, WEEKENDS AND SCHEDULED HOLIDAYS

THIS IS A 4 DAY A WEEK POSITION (28 HOURS).